Delivery, Returns, Warranty
Delivery
Packages are generally shipped within 2 days of receiving payment. They are shipped via DHL, UPS or Post with a tracking number. Customers outside the European Union may need to pay import fees, which is dependent on local regulations.
Returns
We accept returns. Returns should be sent within 2 weeks after receiving the package.
To return your order you just need to send the products to the following address:
KARWYS Karol Wysokiński
Piołunowa 43
81-589 Gdynia
Poland
Include your invoice number in the package.
Warranty
If you there will be anything wrong with your order, you have 2 years after the purchase to report a complaint. You may get a refund or you may exchange the defective product for a new one.